Capgemini News

Automated Metering Project -- a U.S. First for Gas-Only Distribution Company

Paris, FRANCE,  Los Angeles, USA, December 1st 2011 – Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, today announced it has been chosen by the Southern California Gas Company (SoCalGas), a Sempra Energy utility, to support them in the delivery of a comprehensive advanced  meter solution, a first for a large North American, gas-only distribution company. The work is planned to extend to the end of December 2013, with an initial ‘go live’ date of October 2012.

Capgemini will provide SoCalGas with a spectrum of advanced meter project services including developing processes for and staffing a project management office, developing detailed technical and business requirements for the project, managing multiple system releases and developing project strategies for the test and organizational change management aspects of the project. In addition, Capgemini will provide support to the systems integration, architecture, testing, and deployment efforts.

Capgemini was selected for this project by SoCalGas following a competitive tender process involving major vendors.
This project is part of a breakthrough year for Capgemini Smart Energy Services (SES). Since February 2010 when Capgemini launched the SES global service line, Capgemini has grown its smart energy client base from 5 customers in North America to a total of 39 active accounts representing triple-digit growth and all major geographies across the globe. Capgemini continues to expand its SES portfolio focusing on SES Platform, a “software as a service” solution for metering operations as well as Home Energy Management. Capgemini provides the full spectrum of smart metering, smart grid, smart home and smart analytics solutions through leveraging best practices developed successfully over the last 10 years with some of the world’s leading utilities.

Perry Stoneman, vice president and global leader, Smart Energy Services, Capgemini comments: “We’re delighted to have the opportunity to work with a leading utility like Southern California Gas Company on a project of such scale, with such potential. This is the latest in a line of important milestones for Smart Energy Services and of strategic importance to Capgemini as we build our capabilities and expand from electricity into gas metering programs. With each landmark program, we gather more skills and experience to analyze and share for the benefit of our global utility clients.”

-ENDS-

About Capgemini
With more than 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

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Paris and Los Angeles, CA, 15 November 2011–Capgemini, one of the global leaders in consulting, IT services and outsourcing, today announced the acquisition of the Order to Cash (OTC) business from US-based Vengroff, Williams & Associates, Inc. (and certain of its affiliates), a leader in the accounts receivable collections market worldwide.

This niche acquisition is in line with Capgemini’s strategy to complement its footprint with selected expertise. Run under the brand ‘VWA’, the Order to Cash business delivers consistent financial performance in terms of both growth and profitability, and will be accretive to the BPO and Group margin. The acquisition – which fits in with Capgemini’s profitable growth strategy - will enable Capgemini to build on its Finance and Accounting BPO services through enhanced offerings in the Order to Cash (OTC) market worldwide. Capgemini gains onshore OTC capabilities, mainly in the United States, as well as process expertise. The acquisition brings over 300 VWA experts to Capgemini’s 12,000 skilled staff BPO organization. Capgemini and VWA have already been partnering for over a year with considerable success. The transaction is financed by the Capgemini Group’s net cash and has just been finalized. In addition, Vengroff, Williams & Associates, Inc. owns state of the art technology software* which is already being integrated into Capgemini’s BPO service, strengthening Capgemini’s platform-based solutions for comprehensive Finance and Accounting outsourcing.

OTC BPO services can help clients reduce revenue leakage, accelerate the cash-flow cycle and limit bad debt expense – outcomes that clients are increasingly demanding. Revenue leakage from cash collections can account for up to 5% in some firms. Capgemini will be ideally positioned to address these needs and deliver best in class accounts receivable functions to clients across the globe. The OTC and collections BPO market size is expected to reach $31bn by 2012 and is growing by more than 10% per annum according to NelsonHall, an industryleading BPO analyst firm.

F&A has been the main growth engine for Capgemini’s BPO business, driving over 60% of its revenue last year. Capgemini is a recognized leader in F&A BPO. Gartner positioned Capgemini in the Leaders Quadrant for Comprehensive F&A BPO, Global**.

With over 300 experts, mainly based in the United States, VWA has eight outsourcing delivery centers - two in the United States and six in Europe: UK, Germany, France, Netherlands, Spain and Italy. VWA supports global Fortune 100 and Mid-Market enterprises. It boasts world-class credit analytics, cash application, and an impressive record in collections, supported by leading dispute and deductions toolsets.

Capgemini also acquires a significant equity stake in the Vengroff, Williams & Associates, Inc. subsidiary that owns the Webcollect O2CPro software, with Vengroff, Williams & Associates, Inc. retaining a majority equity stake in it. It is anticipated that this subsidiary will continue to be run as an independent entity and that the software will continue to be licensed to clients and other service providers.

Capgemini BPO has already integrated Webcollect O2CPro software into its BPO F&A offering and has thus extended its software and services platform-based BPO strategy that was developed through the earlier acquisition of the IBX Procurement platform in 2010. This allows Capgemini to deliver global, standardized services and faster time to value for BPO clients, as well as offer new software-rich business services.

Robert G. Williams, Chairman at Vengroff, Williams & Associates, Inc., who joins Capgemini as Head of the BPO Order to Cash service, commented, “We are thrilled to join a global team which has a great reputation in the market for Finance and Accounting BPO and which seems a perfect fit for our business. Capgemini’s BPO business has global scale and reach, together with great vision in BPO. This combined with our deep expertise in OTC and collections should prove to be a winning combination. Meanwhile, Vengroff, Williams & Associates, Inc. will continue to develop its business, notably 3rd party collections and specialty audit.”

Hubert Giraud, CEO Business Process Outsourcing at Capgemini, commented, “This acquisition is a perfect next-step for our growth strategy. It will further strengthen our global BPO offering through VWA’s domain knowledge, on-shore center capabilities and US presence. Capgemini’s BPO service is focused on delivering the best outcomes and real benefits to our clients. VWA will bolster our offering in the Order to Cash arena, giving more value for our existing clients and a strong new entry point for new customers. Combined with VWA, Capgemini strengthens its position as a leading player in this field.”

Note about the Magic Quadrant
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Capgemini
With more than 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

About Vengroff, Williams & Associates, Inc.
VWA is the global domain provider of order to cash business process outsourcing for optimizing working capital. Founded in 1963, with over $23 billion dollars under management and 3,000 global customers, VWA strategically designs Order to Cash BPO solutions with an emphasis on technology innovation and partnership to drive ROI across the entire order to cash cycle, maximizing working capital.
Combining unequaled experience and comprehensive capabilities across a number of vertical industries and business functions, VWA has extensive industry expertise in Order to Cash outsourcing and provides a broad and evolving spectrum of service offerings including O2C, starting with credit, revenue cycle management, Deduction Management, Dispute Management, 3rd party collections, Subrogation, Credit Risk Mitigation Services and A/R technology solutions.
For more information, please visit www.vwainc.com

* Webcollect O2CPro
** Gartner, Inc.: “Magic Quadrant for Comprehensive Finance and Accounting BPO, Global,” Cathy Tornbohm, 29 June
2011

Inauguration of Specialized Center of Excellence to Drive in-memory Analytics

Paris, Mumbai - 15 November 2011 – Capgemini, one of the world’s foremost providers of consulting, technology, and outsourcing services, today announced the launch of a competency center – in support of the SAP HANA™ platform – at its global customer Business Information Management (BIM) Experience, the CUBE*, in Mumbai, India. The CUBE is now equipped with state-of-the-art, in-memory computing technology, in cooperation with SAP, to drive high-performing, “big data” analysis, handling huge volumes of data in real time for instant business insight. One of 12 Centers of Excellence in India for information and technological innovation, this new addition expands on Capgemini’s Global BIM Service Line capability, with India as one of the key hubs for innovation.

Capgemini is one of the first systems integrators to launch a dedicated Competency Center for SAP HANA, along with a complete learning and proof-of-concept environment. It is also one of the leading technology service providers to offer BIM solutions that integrate solution data from SAP and other vendors within a predominant SAP® solution-based landscape using in-memory computing technology. The center will act as an interactive showcase where customers can experience innovative SAP HANA-based information management solutions. Customers are also able to interact with subject matter experts on-site or through video connections from around the globe, examine solutions created to address specific customer issues, and review proofs of concept and technology innovations, as well as productivity tools.

Paul Nannetti, Global Head of the BIM Service Line at Capgemini, said, “We are delighted to open this new center specializing in SAP HANA and in-memory computing technology. In today’s highly-competitive business climate, immediate access to and analysis of all operational data ultimately determines the success of an organization. This center will further strengthen our data analytics capabilities, which is fundamental to helping enterprises leverage the rising volumes and speed of data in our increasingly global, mobile and social world. We will continue to focus and invest in Business Information Management to help customers unlock the power of their data.”

With the SAP HANA platform, companies now can run complex analyses such as simulations and pattern recognition in seconds, enabling sweeping innovations in the way they run their businesses. Capgemini plans to create and build proof-of-concept solutions using SAP HANA at the CUBE to showcase its capabilities to its existing and prospective customers, across all industry sectors including Energy and Utilities, Retail, Healthcare and Life Sciences.

BIM is a key strategic growth area for Capgemini, with strong demand from organizations interested in new strategies and techniques to retain, organize and gain insight from their most valuable asset: information. Capgemini was positioned by Gartner, Inc. in the leaders’ quadrant for Global Business Intelligence and Performance Management Service Providers**. Its global BIM service line was established in 2009 with the aim of serving its global customers better and brings together over 7,000 specialist consultants supporting a global BIM delivery model.

About Capgemini
With over 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

About Capgemini India
Capgemini in India is more than 34,000 people strong across 7 cities (Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune and Delhi). A pioneer in the IT industry, Capgemini has over 43 years of global expertise collaborating with leading corporations and now brings the Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local markets, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors and help them advance in their respective industries. Please visit www.in.capgemini.com for more details.

# # #

Rightshore® is a trademark belonging to Capgemini
SAP, SAP HANA and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.

* CUBE - The CUBE infrastructure installed at the Mumbai’s Airoli facility boasts a state-of-the-art setup running on dozen of high-performing blade servers, Business Intelligence appliances, and over twenty-five terabytes of storage subsystem; hosts a spectrum of various Business Intelligence, Entreprise Performance Management, & Enterprise Information Management tools and technologies. The environment is available for client Proof of Concept, demonstrations and training.
** Gartner Inc.: “Magic Quadrant for Global Business Intelligence and Performance Management Service Providers,” Alex Soejarto, Neil Chandler, 27 January 2011

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Online procurement solution to help businesses realize savings and capture spend in real-time

Paris, November 10, 2011 – Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services has announced the launch of its IBX Spend Capture Cloud solution to help customers enhance their procurement processes using an easy to deploy cloud solution. From implementing contracts, monitoring procurement KPIs and offering the best procurement choices to track all costs across products and services, the new IBX Capture Spend Cloud streamlines the procurement process and allows organizations to capture the benefit of on-line spending, which is often wasted due to lack of compliance with procurement standards*. The pioneering solution, that combines a consumer-like experience with scalability for global roll-outs, integrates with all major eProcurement** systems and links contracts to operational processes to provide improved contract compliance. It will be available across all key markets including the United States, the UK, France, Germany, Netherlands and the Nordic countries.

According to Capgemini’s CPO Survey 2010, many businesses have not yet realized the full potential of on-line procurement ,with 67% claiming that less than a fifth of their spend is through eProcurement. But cloud services have the advantage of being quick, easy-to-use, ready for use, and not requiring any data integration or customer installation. Capgemini’s IBX Spend Capture Cloud can be up and running in 90 days offering cost benefits of up to 50% compared to an on-premise implementation. The solution integrates with all major eProcurement systems and has pre-built integration package for SAP SRM.

The solution provides a ‘one-stop-shop’ to guide users simply through an online order system via an intuitive approach. The Portal start page displays most frequent suppliers, contracts and items for speed of use. Supporting multiple call-off methods to capture any spend, from IT services to products. It comes pre-integrated with the IBX Supplier Network that provides connectivity to businesses’ entire supply base through one channel which provides access to all contracts, frame agreements and preferred suppliers in one place, with one search screen for all contracts, vendor forms, price check, order tracking and catalogues. It also includes a system to track key performance indicators to show procurement value contribution.

According to the recent Gartner Inc.*** E-Procurement Market and Vendor Landscape report covering 32 vendors, the Capgemini IBX solution was rated as a top five vendor in the categories of Electronic Catalogue, Supplier Integration and Technology platform.

Capgemini is already delivering the IBX Spend Capture Cloud solution to a number of blue-chip companies including major companies in the airline, telecommunications, manufacturing and consumer goods and retail sectors. “Since we’ve started to use the IBX Spend Capture Cloud to procure consulting and other services, we have received a higher degree of contract compliance and we have the ability to easily and properly send requests to our suppliers. After 6 months we now have a more structured procurement process and our users are happy that the time from specifying our needs to ordering is much quicker”, says Jörgen Augustsson, Procurement Director at Saab.

“The new user interface of the IBX Search Engine has been very well received by our end users. The design is improved and much more intuitive. This has also improved the end users experience of the entire procurement process”, says Gunnar Tvilling, Content Manager, Copenhagen Airports A/S.

Pontus Björnsson, vice president for Capgemini Procurement Services said “We are excited about the launch of the IBX Spend Capture Cloud. Struggling with bad usability and low levels of spend through eProcurement will now be history. The IBX Spend Capture Cloud will enable customers to truly improve their compliance and increase bottom line cost savings.”

Capgemini acquired a Swedish e-procurement vendor, in February 2010 gaining access to IBX Platform. The Capgemini IBX product portfolio is an extensive eProcurement suite, offering BPO and hosting services for SAP’s procurement product line. IBX Spend Capture Cloud including IBX’s Content Platform for content management, IBX Search Engine, IBX Procurement Intelligence, IBX Supplier Network and IBX eRequest are the intellectual property of Capgemini. With the IBX Platform, Capgemini is the only vendor to offer a complete procurement suite with all three operating models including 100% on-demand delivery, hybrid delivery – with the IBX Spend Capture Cloud connected to an on-premise  eProcurement solution and finally the ability to build and run businesses’ procurement suites on-premise behind firewalls.

About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

About IBX Platform
The IBX On-demand Platform represents a complete set of software tools for the procurement organization, like IBX Spend Capture Cloud, IBX eProcurement and IBX eSourcing, all delivered on-demand. With this solution suite Capgemini Procurement Services provide clients inroads into leading practices in the industry and superior procurement processes with a very attractive return on investment.
More information is available at: www.ibxplatform.com

* According to ABERDEEN GROUP - The State of Strategic Sourcing: Building a Context for the Next Decade, March 2011, the average corporation sees 42% of their sourcing savings wasted
** eProcurement is electronic procurement which provides an end-to-end process from the selection of suppliers to purchase, tracking costs and overall supplier management. This is done through the Internet or other networking systems such as Electronic Data Interchange or Enterprise Resource Planning.
*** Gartner Inc. E-Procurement Market and Vendor Landscape, Deborah R Wilson, Nigel Rayner, 2 September 2011

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Arab Spring and nuclear-related decisions contribute to worrying decline in European energy security of supply.

Paris, October 26, 2011 – Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, supported by Société Générale Global Research, CMS Bureau Francis Lefebvre and VaasaETT1, today announced the results of the 13th edition of the European Energy Markets Observatory (EEMO) report. Findings show that although the Japanese Fukushima accident is leading to existing plants stress tests conducted by regulators, delays in new reactor construction projects and nuclear phase-outs in some countries, global nuclear energy development is still set to continue. The report also finds that energy consumption growth in developing countries, the Fukushima accident – together with the slowing down of the needed investments made by Utilities2 will have negative consequences in Europe on the security of energy supply and greenhouse gas emissions. The report shows that in the longer term one can expect increased energy prices and even more severe consequences on supplies if regulators and governments don’t set the right framework to encourage investments of €1.1 trillion by 2020 in the EU. However, as in 2009, these issues may be mitigated by a second economic slowdown that would lead to decreased electricity and gas consumptions.

Nuclear development should continue
Following the Fukushima reactor accident, governments in all countries around the world decided to launch, in a coordinated way, safety inspections for their existing and future plants. It is too early to assess precisely the number of existing reactors that will successfully pass the “safety stress tests” and comply with requested design and operating mode changes. However, except for German and perhaps Japanese reactors, it appears likely that the vast majority will be allowed to continue operations.

Since the accident, Italy and Switzerland imposed a moratorium on nuclear and Germany took the decision to stop its 7 oldest nuclear reactors and not restart its Kruemmel3 reactor. The country also decided to phase out, between 2015 and 2022, its remaining 9 reactors. However many countries and regions such as China, South Korea, Russia, the Middle East, UK, France and the Czech Republic confirmed their commitment to nuclear energy.

More than 3/4 of the 62 reactors under construction are in Asia (28 are in China, 5 in India, 5 in South Korea and 2 in Japan) and 10 in Russia. These countries are facing high energy needs and, except perhaps for Japan, should continue construction. In addition, the United Arab Emirates, other Middle Eastern countries and “smaller” nuclear countries4 have announced that they will go forward with their new constructions. On this basis, the report concludes that the majority of all nuclear reactors under construction will be completed.

Security of supply
The immediate closure of some of Germany’s nuclear plants is threatening European electricity security of supply. Following its reactor shut-downs, Germany started to import electricity from its neighbors, including more than 2,000MW per day from France that had available capacity owing to the strong performance of its nuclear plants. However, during the winter electricity peak, France imports electricity mainly from Germany but this will be no longer possible in the coming years. There is thus a real threat in some countries in “keeping the lights on” for winter 2011/2012, and future winters as the electricity peak demand is increasing year on year – last year’s growth in Germany was +9.5 per cent and +4.7 per cent in France.

In 2010, the EU imported 113 bcm (billion cubic meters) by pipe from Russia, representing 33 per cent of total gas imports. In 2030 gas flowing through Gazprom5 pipelines should amount to 50 per cent of all European gas supplies which is a worry for the gas security of supply. In addition, Germany’s decision to phase out nuclear power over the next decade should increase Europe’s reliance on Russian gas as illustrated by the German RWE6 and Russian Gazprom mid July 2011 deal to secure additional competitive gas supply to RWE.

A changing energy mix
The report also shows the energy mix should evolve after the Fukushima accident. This conclusion is also shared by IEA7. It forecasts that worldwide gas consumption should grow by 50 per cent between 2011 to 2035 and its energy market share should reach 25 per cent – from 21 per cent today – only slightly lower than oil (27 per cent). Fukushima accident consequences should also boost the development of renewables, however because of its lower cost, gas should benefit more. To reach a 20 per cent renewable share in end energy consumption, member states, governments and regulators should consider bold moves like in the UK. Facing £110 billion of electricity investment needs by 2020 and tough CO2 reductions objectives, the UK parliament adopted the “Planning our electricity future” White Paper in July 2011. It includes a carbon price floor, new long-term contracts to provide stable financial incentives for investment in low-carbon electricity generation, an emissions performance standard so that no new non-CCS8 coal-fired power stations are built, and a power capacity markets mechanism.

Colette Lewiner, Global Leader Energy, Utilities & Chemicals, Capgemini, comments: “Growing energy consumption combined with global events in 2011 and insufficient investments have created an energy environment in Europe of decreased short- and long-term security of supply, a likely increase in emissions owing to reduced nuclear output and a likely growth of energy prices. Although a second economic crisis might delay these negative effects, the longer term impact will be difficult to face as we struggle to curb the planet’s temperature rise and ‘keep the lights on’ for future generations”.

For a copy of the abstract report, please visit capgemini.com/eemo.

About the Capgemini European Energy Markets Observatory (EEMO)
Capgemini’s European Energy Markets Observatory (EEMO) is an annual report that tracks the progress in establishing an open and competitive electricity and gas market in EU-27 (+ Norway and Switzerland) as well as the progress on the EU Climate-Energy package objectives. The 13th edition is built on a majority of public data sources combined with Capgemini methodology and knowledge, and based on 2010 and winter 2010/2011 data sets. Specific insights on the European energy policy; the financial situation of Utilities and the performance of the sector; and the switching and retail prices are brought by CMS Bureau Francis Lefebvre, Société Générale Global Research and VaasaETT respectively.

About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com.

With EUR 915 million revenue in 2010 and 12,000 dedicated consultants engaged in Energy, Utilities and Chemicals projects across Europe, North America and Asia Pacific, Capgemini’s Energy, Utilities & Chemicals Global Sector serves the business consulting and information technology needs of many of the world’s largest players of this industry. For more information: www.capgemini.com/energy.

Rightshore® is a trademark belonging to Capgemini.

1 VaasaETT Global Energy Think-Tank is an academic organization for energy experts
2 Utilities are committed to delivering electricity, gas, water and environmental services to end customers
3 Following technical issues, this reactor near Hamburg was stopped since 2007
4 Argentina, Brazil, South Africa …
5 Russian company specialized in production, processing and transport of natural gas
6 German utility
7 International Energy Agency
8 CCS: Carbon Capture and Storage

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Le manque d’investissements et certaines décisions concernant l’énergie nucléaire devraient conduire à une diminution de la sécurité d’approvisionnement énergétique en Europe.

Paris, le 26 Octobre 2011 – Capgemini, un des leaders mondiaux du conseil, des services informatiques et de l’infogérance, en collaboration avec Société Générale Global Research, CMS Bureau Francis Lefebvre et VaasaETT1, publie aujourd’hui la treizième édition de son étude annuelle, l’Observatoire Européen des Marchés de l’Energie (OEME). Selon cette étude, malgré l’accident de Fukushima, le développement de l’énergie nucléaire devrait se poursuivre. Et ce en dépit de la réduction du recours à l’énergie nucléaire par certains gouvernements et du lancement par les autorités de régulation nucléaire de tests de résistance sur toutes les installations nucléaires existantes et futures. La réalisation de ces tests a d’ailleurs engendré des retards dans la livraison de nouveaux projets. L’étude indique également que la croissance de la consommation énergétique des pays en développement, l’accident de Fukushima, ainsi que la décroissance des investissements des Utilities2 dans les infrastructures énergétiques, auront des conséquences négatives sur la sécurité d’approvisionnement et les émissions de gaz à effet de serre en Europe. Toujours selon cette étude, à long terme, les prix de l’énergie devraient augmenter. De plus, la continuité de la fourniture d’énergie pourrait être menacée si les autorités de régulation de l’énergie et les gouvernements ne mettaient pas en place certaines mesures pour inciter à réaliser, d’ici à 2020, les 1 100 milliards d’euros d’investissements nécessaires au sein de l’Union Européenne. Cependant, si un nouveau ralentissement économique devait se produire, il atténuerait à court terme ces problèmes puisqu’il conduirait, comme en 2009, à une baisse des consommations d’électricité et de gaz.

Le développement de l’énergie nucléaire devrait se poursuivre
Après l’accident nucléaire de Fukushima, les gouvernements des pays du monde entier ont décidé de lancer, de façon coordonnée, des inspections de sûreté dans toutes les installations nucléaires existantes et en projet. Il est trop tôt pour évaluer de façon précise le nombre d’installations qui passeront avec succès ces « tests de résistance » et se mettront en conformité avec les modifications requises tant sur la conception que pour l’exploitation. Cependant, à l’exception de tous les réacteurs allemands et peut-être japonais, il semble probable que la grande majorité des réacteurs sera autorisée à continuer de fonctionner.

Depuis l’accident de Fukushima, l’Italie et la Suisse ont imposé un moratoire sur l’énergie nucléaire, et l’Allemagne a décidé d’arrêter ses sept plus anciens réacteurs et de ne pas redémarrer le réacteur de Kruemmel3. Ce pays a aussi décidé de fermer progressivement ses neuf réacteurs restants (entre 2015 et 2022). Cependant, de nombreux pays ou régions comme la Chine, la Corée du Sud, la Russie, le Moyen-Orient, le Royaume-Uni, la France et la République tchèque ont réaffirmé leur engagement en faveur de l’énergie nucléaire.

Plus des trois quarts des 62 réacteurs actuellement en construction dans le monde sont situés en Asie (28 en Chine, 5 en Inde, 5 en Corée du Sud, 2 au Japon) et 10 en Russie. Ces pays étant confrontés à d’importants besoins en énergie, ils devraient tous poursuivre ces projets, probablement à l’exception du Japon. De plus, les Emirats Arabes Unis, d’autres pays du Moyen-Orient ainsi que des pays ayant déjà quelques centrales nucléaires4 ont déclaré vouloir poursuivre leurs programmes de construction de nouveaux réacteurs. C’est pourquoi, l’étude conclut que la grande majorité des réacteurs nucléaires programmés seront construits, mais sans doute livrés avec du retard par rapport au calendrier initial.

Sécurité d’approvisionnement
La fermeture immédiate d’une partie du parc nucléaire allemand constitue une menace pour la sécurité d’approvisionnement en électricité de l’Europe. Suite à l’arrêt de ses réacteurs, l’Allemagne a commencé à importer de l’électricité depuis ses pays voisins, y compris plus de 2 000 MW par jour depuis la France qui, en raison d’une bonne performance de ses centrales nucléaires peut exporter une partie de sa production. Cependant, durant les périodes de pointe de consommation, la France importe de l’électricité principalement d’Allemagne ; ce qui ne sera plus possible dans les années à venir. Il existe donc une menace sur la continuité de la fourniture électrique pendant l’hiver 2011/2012 et les hivers suivants car les pointes de consommation augmentent d’année en année. Ainsi en 2010, l’augmentation a été de 9,5% en Allemagne et de 4,7% en France.

En 2010, l’Europe a importé 113 milliards de mètres cubes de gaz par gazoduc depuis la Russie, soit 33% des importations totales de gaz. En 2030, le gaz acheminé par les gazoducs de Gazprom5 devrait représenter 50% de l’approvisionnement total de gaz de l’Europe. L’étude pointe un risque de dépendance qui constitue une source d’inquiétude pour la sécurité d’approvisionnement. De plus, la décision de l’Allemagne d’abandonner progressivement l’énergie nucléaire au cours des dix prochaines années devrait accroître sa dépendance vis-à-vis du gaz russe. La société allemande RWE a ainsi signé un partenariat mi juillet 2011 avec la société russe Gazprom pour garantir à RWE des livraisons additionnelles de gaz à des prix compétitifs.

Un mix énergétique qui évolue
L’étude indique également que le mix énergétique devrait évoluer après l’accident de Fukushima. Cette conclusion est partagée par l’AIE6 qui prévoit que la consommation mondiale de gaz devrait augmenter de 50% entre 2011 et 2035, et sa part dans le mix énergétique atteindre 25% – contre 21% aujourd’hui – légèrement en-dessous de celle du pétrole (27%).

Les conséquences de l’accident de Fukushima devraient conduire au développement des énergies renouvelables mais, grâce à leur coût de production moins élevé, les centrales au gaz devraient accroitre leur part du mix. Pour atteindre une part de 20% d’énergies renouvelables dans la consommation finale d’énergie, les Etats Membres de l’Union Européenne, les gouvernements et les autorités de régulation devraient, selon l’étude, s’inspirer des mesures récemment votées au Royaume-Uni. En effet, pour faire face aux besoins d’investissements dans le secteur électrique (estimés à 110 milliards de livres d’ici à 2020) et aux objectifs contraignants de réduction des émissions de CO2, le gouvernement britannique a décidé de mettre en place des mesures votées en juillet 2011 suite aux recommandations du livre blanc intitulé “Planning our electricity future”. Ces mesures instituent un prix plancher pour les permis d’émission de CO2 et introduisent des contrats long terme à prix fixe pour toute forme de production d’électricité à faible émission de CO2. Elles apportent ainsi une incitation financière pour ce type d’investissements. En outre, elles prévoient le lancement d’un marché de capacités qui rémunérera la puissance électrique disponible. Enfin, ces mesures établissent aussi une norme sur les émissions de CO2 de sorte qu’aucune centrale à charbon ne puisse être construite sans système de capture et de stockage de CO2.

Selon Colette Lewiner, Directeur International du secteur Energie, Utilities et Chimie chez Capgemini au niveau mondial : « La croissance de la consommation énergétique conjuguée aux événements mondiaux de 2011 et aux faibles investissements crée un contexte européen de moindre sécurité d’approvisionnement énergétique, à court et long terme. La conjugaison de ces éléments pourrait entraîner une augmentation des émissions de gaz à effet de serre du fait d’une baisse de la production d’électricité nucléaire et conduire à la croissance des prix de l’énergie. Même si un nouveau ralentissement économique se produisait en Europe, il masquerait ces effets à court terme mais l’impact à plus long terme serait encore plus important. A cause notamment du manque d’investissements dans les énergies décarbonnées durant la crise, la limitation de la hausse des températures et la sécurité d’approvisionnement énergétique seront difficiles à garantir ».

Une synthèse de l’étude peut être téléchargée à l’adresse suivante : capgemini.com/eemo.

A propos de l’Observatoire Européen des Marchés de l’Energie (OEME)
L’Observatoire Européen des Marchés de l’Energie est une publication annuelle de Capgemini qui a pour objectif de suivre les principaux indicateurs des marchés de l’électricité et du gaz, de surveiller l’équilibre entre l’offre et la demande, de mesurer les progrès dans l’établissement d’un marché ouvert et concurrentiel dans les 27 pays de l’Union européenne (+ la Norvège et la Suisse) ainsi que d’observer l’évolution des indicateurs (3x20) de lutte contre le changement climatique à l’horizon 2020. Cette 13e édition, bâtie en majorité à partir de données publiques combinées à l’expertise de Capgemini sur le secteur énergétique, fait référence aux données de l’année 2010 et de l’hiver 2010/2011. Une expertise spécifique sur la politique énergétique européenne, la situation financière des Utilities et la performance de ce secteur, et la mobilité des clients est produite respectivement par CMS Bureau Francis Lefebvre, Société Générale Global Research et VaasaETT.

A propos de Capgemini
Fort d’environ 115 000 collaborateurs et présent dans 40 pays, Capgemini est l’un des leaders mondiaux du conseil, des services informatiques et de l’infogérance. Le Groupe a réalisé en 2010 un chiffre d’affaires de 8,7 milliards d’euros. Avec ses clients, Capgemini conçoit et met en oeuvre les solutions business et technologiques qui correspondent à leurs besoins et leur apportent les résultats auxquels ils aspirent. Profondément multiculturel, Capgemini revendique un style de travail qui lui est propre, la « Collaborative Business ExperienceTM », et s’appuie sur un mode de production mondialisé, le « Rightshore® ». Plus d’informations sur : www.capgemini.com

Rightshore® est une marque du groupe Capgemini.

Avec un chiffre d’affaires de 915 millions d’euros et 12 000 consultants et ingénieurs engagés dans des projets tant en Europe, qu’en Amérique du Nord ou dans la zone Asie Pacifique, le secteur Energie, Utilities et Chimie de Capgemini propose un large éventail de services à la plupart des grands acteurs mondiaux de ces industries, ainsi que des études approfondies sur ce secteur.

Plus d’informations sur : www.capgemini.com/energy.

1 Organisation universitaire réunissant des experts de l’énergie
2 Utilities : sociétés de services publics opérant dans les secteurs de l’eau, de l’énergie, des transports et de la propreté
3 Suite à des problèmes techniques, le réacteur de Kruemmel (près d’Hambourg) était arrêté depuis 2007
4 L’Argentine, le Brésil et l’Afrique du Sud…
5 Entreprise russe spécialisée dans la production, le traitement et le transport de gaz naturel
6 AIE : Agence Internationale de l’Energie

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Paris, October 25, 2011 – Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, has announced that it has won the Teradata Epic award for Collaborative Revenue Contribution at the Teradata Partner Conference in San Diego. The award is given to Systems Integrators and Consulting partners who have consistently generated the largest year-over-year incremental revenue growth with Teradata on a global basis.

Paul Nannetti, head of Global Service Lines at Capgemini, said: “We are delighted to be recognized for the close collaboration with Teradata and our Business Information Management Global Service Line. We have traditionally partnered well in the Financial Services and Telecommunications sectors, and in the past year have been very pleased with the strong progress we are making together in Consumer Products and Life Sciences. We look forward to continuing to strengthen our relationship with Teradata in the years to come.”

This is the 3rd consecutive year that Capgemini has won a Teradata Partner award. In 2009 Capgemini won the Teradata EMEA Systems Integrator Partner of the Year Award for leadership and collaboration in Telecommunications and Financial Services, in addition to the Teradata Innovation Award, in recognition of collaboration with Teradata in France. In 2010, Capgemini received the Teradata Partner Impact Award for Innovation for its role in the joint “Smart Analytics for Utilities” initiative.

“Teradata congratulates Capgemini for its outstanding performance as winner of the Epic Award for Collaborative Revenue Contribution. Our shared customers recognize the unique contribution of our partnership, which has delivered strong business value such as the recently announced success at Levi Strauss,” said Bob Fair, executive vice president, global field operations, Teradata.

“Analytics are clearly a priority for companies and are getting more complicated. Increasing data volumes, new types of data, real time and mission critical needs are all driving the need for more advanced analytics. Teradata can help companies address all of these requirements with our comprehensive platform family and we are pleased to work with Capgemini to help our clients improve their business results based on better analytics.”

Capgemini’s Global Business Information Management (BIM) Service Line has over 7,000 BIM consultants, with a dedicated Center of Excellence in Mumbai, India which was enhanced by a Customer BIM Experience (CUBE), launched in September 2010. The BIM services provided by Capgemini include strategic information management blueprinting; data architecture, warehousing and management; business analytics and performance reporting; electronic file management and retrieval, and collaboration portals.

About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini.

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Paris, October 12, 2011 – Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, today announced the findings of its 13th annual global automotive study, Cars Online 11/12.

This year’s report reveals increased interest in buying cars online, and a growing  demand for new vehicles in mature markets (66 percent, up from 61 percent in 2010). At the same time, however, many consumers indicated they were postponing buying a car until the economy shows more signs of stability. New ownership trends such as car-sharing and technology developments like smartphone apps are also impacting the global automotive industry as the number of channels for researching and buying cars increases, and customers’ expectations and choices continue to rise. The study surveyed over 8,000 consumers in Brazil, China, France, Germany, India, Russia, the UK and US and provides a detailed analysis of consumer vehicle buying behavior around the world including shopping patterns, social media usage, online buying, green vehicles, customer interaction and aftersales and servicing.

Key findings from this year’s study include:

• The role of the Internet during the vehicle buying process is becoming increasingly important, with fewer people visiting showrooms until very close to the point of purchase. Web usage for both purchasing and research has increased, with the number of consumers researching online reaching 94 percent. This is driven in part by increased use in developing markets.
• Social media has become more influential. 71 percent of respondents said they would be likely to purchase a vehicle if they found positive comments posted on social media sites.
• Consumer interest in green vehicles continues to increase as electric vehicles take center stage. 44 percent of consumers (up from 41 percent in 2009) said they currently own a fuel-efficient or alternative-fuel vehicle and 39 percent are planning to buy a green vehicle (up from 30 percent in 2009).
• Customer loyalty edges downward. 61 percent of consumers said they were likely to purchase/lease the same make or brand as their current vehicle, down from 65 percent in 2010.
• Increasing demand for alternative buying models reflects a growing shift from products to services as consumers move from traditional vehicle ownership to “power by the hour.” Nearly 40 percent of respondents would consider alternatives such as vehicle-sharing, up from 35% in 2010.

The role of the Internet and social media: Putting consumers in the driving seat
Consumer Internet behaviour, as well as the rise of tablets and smartphones are increasingly impacting the vehicle decision and buying process, with price, guidance and product information continuing to be the primary features consumers research via the Internet. The study also indicates a growing reliance on social media and user-generated content as a source for vehicle and dealer information for the latest opinions and reviews from other consumers and automotive experts. In this year’s study, 42 percent of consumers said they were likely to purchase a vehicle over the Internet, up from 37 percent 2 years ago. Consumers who are not interested in buying online cite the inability to test drive the vehicle, to receive full product and price information and to see photos/video of the vehicle. These perceived barriers have remained consistent over the past few years, yet they are clearly addressable and should be capitalized upon by dealers and manufacturers with a formal social media and channel management strategy to engage with existing and potential customers.

Alternative buying models: A holistic strategy is needed
The buying cycle continues to shrink leaving dealers with fewer opportunities to interact face-to-face with customers, and the trend for non-traditional approaches to vehicle buying and ownership continues to grow. Interest in alternative buying models, including mobility packages, vehicle-sharing or ride-share programs, was particularly pronounced among younger consumers. If this trend continues it could represent a significant shift in the way consumers think about car buying and ownership and drive the industry to consider alternative business models. Recognizing the potential impact of this change on billing systems, cash flow and financial services, some car rental companies are already testing the waters and vehicle manufacturers are experimenting with business models to match this new consumer behaviour.

Green vehicles: Spotlight shines on electric cars
Consumer interest in green vehicles continues to gradually increase as this year electric vehicles made it to the mass market for the first time. This is expected to continue as fuel prices fluctuate, environmental awareness rises and governments provide tax credits and other incentives. In this year’s study 42 percent of respondents expect full-electric vehicles to be a viable sales option (in terms of pricing and availability) within 2 years, up from 36 percent the prior year. Additional vehicle types identified by respondents include hybrid, biodiesel, hydrogen fuel cell and natural gas. However, price remains the biggest blocker to sales of alternative-fuel vehicles, followed by battery range, reliability and safety. The lack of charging locations is another concern for consumers considering electric vehicles. The automotive industry needs to develop effective solutions and work with government and other third parties to ensure that the necessary infrastructure is in place to support the move toward e-Mobility.

“Uncertainty in the global economy and volatile fuel prices are still affecting the automotive industry but we are starting to see positive signs of recovery, most notably with an increase in the number of new car buyers in mature markets,” said Nick Gill, Capgemini Global Automotive Sector Leader. “However, as technology evolves in the manufacturing and marketing of cars, the industry must keep up and understand how consumer dynamics are evolving and consider the impact these changes may have on their business in the coming years to ensure profitability.”

For more information and to download the full Cars Online study please go to: www.capgemini.com/carsonline

About Capgemini’s Cars Online 11/12 study
Capgemini worked with SmartRevenue, a Ridgefield, Connecticut-based research firm, to conduct the survey for Cars Online 11/12. All analysis and interpretation of the data has been made by Capgemini in collaboration with the Car Internet Research Program (CIRP) of the University of Ottawa, Canada. In total, more than 8,000 consumers were surveyed in 8 countries: Brazil, China, France, Germany, India, Russia, the United Kingdom and the United States. Fieldwork was conducted in June and July 2011.

All consumers surveyed were in the market for a vehicle (25 percent plan to buy or lease a vehicle within 2 months; 36 percent in 2 to 6 months; and 39 percent in 7 to 12 months). The composition of the consumer sample in each country was based on projectable national samples representative of the in-market vehicle-buying population in terms of region, age and gender.

About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

About Capgemini’s Automotive Practice
Capgemini’s Automotive practice serves 14 of the world’s 15 largest vehicle manufacturers and 13 of the 17 largest automotive suppliers. More than 3,000 automotive specialists generate value for companies through global delivery capabilities and industry-specific service offerings such as Integrated Lead Management, B2C Web Strategy, Service and Parts Management, Supplier Transformation, Optimization of Dealer-Focused Operations, Electric Vehicles and e-Mobility Services, Application Outsourcing for Automotive OEMs and Global Emerging-Market Sourcing. For more information: www.capgemini.com/automotive.

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To enable the delivery of Supply Chain Orchestration in the cloud

Paris, Oakland California, 29 September 2011 – Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services and GT Nexus, a market leader in cloud supply chain technology, today announced that they have signed a joint go-to-market BPO initiative to enable Supply Chain Orchestration. As per the agreement, the two companies will collaboratively work to provide customers with supply chain solutions across both North America and Europe, enabled by the GT Nexus technology platform. This is a unique combination of a tier 1 BPO provider partnering with a leading cloud supply chain technology provider. The move is significant in strengthening Capgemini’s collaborative supply chain network capabilities and its role as an independent provider of orchestrated supply chain services to a range of sectors: consumer package goods, manufacturing, telecommunications and others connecting them with shippers, warehouses, freight agents, financial institutions and logistics service providers through a managed services network.

According to Gartner Inc. “Supply chain management (SCM) technologies based on software as a service (SaaS) and the cloud will continue to gain traction, but mainly in process areas, with strong alignment to the unique characteristics of these delivery models. By 2013, the market for cloud-based SCM technology will grow by 25%.”*

Companies increasingly need to ensure their supply chains interconnect with other complex networks so that processes can be automated across numerous enterprises and promote much greater visibility end to end. Cloud enables entirely new information sharing models so that the supply chain more closely represents the reality of a network rather than a simple chain. In people’s personal lives, social media in the cloud means that any changes to one’s status can be instantly viewed by one’s whole personal network. Equally, within supply chains, this new “single page” information model means that the orders, shipments, products, invoices, payments and supply chain events in the “on the ground” physical supply chain are represented in just one, over-arching informational supply chain in the cloud, so that entire partner networks can view and operate against a single version. For example, an order update made by a Third Party Logistics Provider in Hong Kong is instantly visible to an inventory planner in Louisville.

As part of the agreement, Capgemini and GT Nexus will provide joint on-demand solutions to facilitate collaboration and visibility of trade and logistics operations across global networks in the cloud, using the “single page” information model. Capgemini will bring its BPO services expertise, Supply Chain Orchestration managed service offerings, global Rightshore® resources and Platform solutions. GT Nexus will offer its cloudbased collaboration platform to help companies take advantage of the cloud to improve business agility. The partnership will help underpin Capgemini’s BPO Supply Chain orchestration capability to provide customers with: End to End process control, visibility and traceability, Enhanced Return on Capital Employed (ROCE), reduction in operating costs, increases in efficiencies and improvement in Cost of Supply Chain Operations whilst maintaining the balance of Service and Quality.

David Poole, Vice President and Head of Supply Chain Services, Capgemini BPO “We are expanding our Supply Chain services providing Orchestration, Independent and Collaborative capabilities for supply chain optimization to the world’s leading enterprises. We want to  partner with a technology company that offers the best functional support to our value proposition. We believe that GT Nexus has unique capabilities and our combined services will be complimentary and provide added value for our customers.”

“Increasingly, customers are looking for a single point of contact and control for managed services, and information systems and services are typically included in the solution bundle,” said Greg Johnsen, EVP and cofounder at GT Nexus. “Our agreement with Capgemini allows us to reach a broader customer base that will benefit from a truly strategic and unified business solution.”

BPO is one of the fastest growing business unit in the Capgemini Group and Supply Chain Management services is an important element of Capgemini’s long term growth plan. Capgemini’s BPO business unit is increasingly moving to become a key provider of Platform based BPO services following the acquisition of IBX in 2010, and this initiative will further strengthen this role.

About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

Capgemini’s expertise is recognized in Business Process Outsourcing (BPO) with a solution portfolio that spans Finance & Accounting, Customer Operations Management, Procurement, Supply Chain Management, Assurance Management, Human Resources and Knowledge Process Outsourcing services. As part of Capgemini’s Rightshore® delivery network, BPO professionals provide services to clients worldwide 24 hours a day, seven days a week, in 36 languages, from centers located in Australia, Brazil, Canada, Chile, China, Guatemala, India, Poland, Sweden and the United States.
For more information: www.capgemini.com/bpo

Rightshore® is a trademark belonging to Capgemini

About GT Nexus
GT Nexus offers a cloud-based platform that the world’s biggest companies use to drive efficiency and agility across the global supply chain. Leaders in manufacturing, retail and logistics services all share GT Nexus as their standard, multi-enterprise collaboration platform. Users operate against a core set of information across multiple supply chain functions to optimize the flow of goods and trade information, from order point to final payment. Customers include Xerox, Williams-Sonoma, Nestlé, DHL, Sears, Caterpillar, Kraft Foods and The Home Depot. For information, visit www.gtnexus.com.

* Gartner Inc.: “Predicts 2011: Supply Chain Getting Competitive Again,” Tim Payne, Mickey North Rizza, Noha Tohamy, C. Dwight Klappich, William McNeill, Chad Eschinger, 10 November 2010

Paris, 28 September, 2011 – Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, today announced it is cooperating with Sybase, an SAP company, to manage the deployment of enterprise mobility solutions.

Capgemini will host mobile solutions powered by industryleading Sybase® Managed Mobility technologies and offer them on a software-as-a-service (SaaS) and platform-as-a-service (PaaS) basis. In addition, Capgemini and SAP AG intend to enter into an agreement to build differentiated mobility solutions, through which Capgemini plans to make mobility solutions from SAP available to customers.

Among corporate users, enterprise mobility is growing as employees increasingly use mobile devices to handle critical tasks and real-time decision-making. Consumer technology is rapidly moving firms’ mobility agendas forward as workers look to have similar mobile experiences that they enjoy in their personal lives.

“We believe now is the time to expand into this market in cooperation with SAP and Sybase, leveraging our expertise and knowledge in mobile solutions,” said Fernando Alvarez, vice president and Mobile Solutions practice leader at Capgemini. “We are able to offer one of the most complete suites of SAP solutions available on premise or as a service, providing multiple options to meet customers’ needs from licensing to implementation, hosting and operation.”

Through the agreement with Sybase, Capgemini mobile solutions can be provided via an on-premise environment as well as a hosted environment, through the public or private cloud, including:

• Mobile device management powered by Afaria® mobile device management solution, including related maintenance, hosting and implementation support
• Mobile enterprise application platform services and associated mobile applications built upon Sybase Unwired Platform

“Capgemini Mobile Solutions has been working very closely with us in architecting, designing, developing and implementing the next generations of SAP workflow scenarios, leveraging Sybase Unwired Platform,” said Dirk Du Toit, group director, Architecture and Enabling Technologies, The Coca Cola Refreshments Company (CCR). “Standardizing on mobile platforms that support multiple mobile operating systems and bring fast ROI and low total cost of ownership is key to the success of our mobile strategy.”

Capgemini will also provide mobile end-to-end solutions through simple monthly fees covering mobility software from SAP, hosting and application support that will benefit customers as follows:

• Reduce levels of complexity associated with mobility by bundling software and services from installation to operations without any upfront investment required
• Allow customers to leverage existing technology investments in SAP solutions and execute transactions through new easy-to-use interfaces
• Accelerate customer ROI through real-time and accurate mobile data collection, streamlining data, and reducing manual intervention
• Reduce risks from custom program development and avoid drawbacks of proprietary IT applications

Capgemini and SAP plan to develop a structured go-to-market model aimed at promoting greater cooperation between their sales teams. Capgemini and SAP intend to leverage service offerings from Capgemini in support of high-value mobile applications from SAP. These may include the SAP® Mobile Sales application, Sybase® Mobile Workflow application for SAP Business Suite, SAP® Mobile Service application, inventory management, materials management and warehouse management applications, as well as point-of-sales solutions for key vertical markets such as consumer products, oil and gas, manufacturing and retail.

“Mobility is a real game changer for the enterprise, and we anticipate that 1 billion people will be unlocking additional value from their SAP back-office systems via their mobile devices and tablets,” said Chris McClain, senior vice president, Global Mobility and Sybase Solutions, SAP. “Working with strategic partners like Capgemini is critical to helping SAP unlock this value for our customers. We look forward to leveraging Capgemini’s mobility expertise to accelerate adoption of mobility solutions from SAP.”

Capgemini has more than 20 years’ experience in providing mobile technology and solutions and has partnered with SAP on a variety of mobile initiatives for more than 14 years. It offers standards-based enterprise mobile software products and best practices that fully leverage the functionalities of SAP® Business Suite software for a number of industries from consumer products and retail, automotive, aerospace and defense, telecommunications through to utilities, pharmaceuticals and healthcare. Capgemini was an SAP Pinnacle Award winner in 2010 and 2011 and has over 11,500 resources in support of SAP solutions and 22 delivery centers worldwide to bring solutions to over 2,500 customers globally. Capgemini was one of the first companies to achieve SAP certification as a global provider of cloud services.

About Sybase
Sybase, an SAP company, is an industry leader in delivering enterprise and mobile software to manage, analyze and mobilize information. We are recognized globally as a performance leader, proven in the most data-intensive industries and across all major systems, networks and devices. Our information management, analytics and enterprise mobility solutions have powered the world’s most mission-critical systems in financial services, telecommunications, manufacturing and government. For more information, visit http://www.sybase.com. Read Sybase blogs: http://blogs.sybase.com.

About SAP
As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 172,000 customers (includes customers from the acquisition of Sybase) to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.

About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore ®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini.

For the latest news from Capgemini follow us on Twitter @Capgemini

*** Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2011 SAP AG. All rights reserved.
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Paris, Londres, le 28 septembre 2011 – Le ministère britannique du Travail et des Retraites (Department for Work and Pensions, DWP) vient de signer un contrat d’une durée de sept ans avec Capgemini, l’un des leaders mondiaux du conseil, des services informatiques et de l’infogérance, via sa filiale anglaise (Capgemini UK plc*). Le déploiement rapide de nouveaux systèmes informatiques permettra au ministère de réaliser d’importants gains de productivité et des économies substantielles. Tout en respectant des contraintes budgétaires rigoureuses, le ministère lance l’une des plus importantes transformations jamais entreprises dans le régime des prestations sociales britannique. Capgemini va jouer un rôle clé en accompagnant le ministère dans cette démarche.

Le contrat comprend d’une part, la fourniture et la maintenance de toute une gamme d’applications métier et, d’autre part, le développement de prototypes informatiques dédiés aux futurs systèmes de prévoyance sociale. Au total, les plus de 100 000 employés du ministère britannique du Travail et des Retraites bénéficieront des services de Capgemini dans les différents sites du ministère au Royaume-Uni.

Capgemini a remporté ce contrat face à des concurrents britanniques, européens et globaux grâce à son approche de la transformation du cycle de vie des applications qui permet de moderniser des systèmes existants particulièrement complexes. Capgemini a également su convaincre grâce à d’autres atouts : la compétitivité de ses propositions, un mode de tarification transparent et prévisible fondé sur les résultats obtenus, sa démarche collaborative, mais aussi la réussite de projets de transformation menés auprès du DWP et d’autres ministères britanniques. Capgemini a, en outre, pu fournir des garanties au DWP sur l’importance des gains de productivité attendus, aussi bien au niveau du développement que de la maintenance. Enfin, pour délivrer ses prestations, Capgemini a proposé de s’appuyer sur son réseau de 170 petites et moyennes entreprises spécialisées dans différents domaines informatiques. Ce réseau a déjà été mobilisé avec succès dans le cadre d’autres grands contrats signés entre Capgemini et l’État britannique.

Pour Bev D’Alessio, en charge du secteur « Welfare » de Capgemini UK : « Nous sommes naturellement ravis d’élargir de manière significative notre relation avec le DWP qui dure depuis déjà vingt ans avec succès. Et nous sommes impatients de montrer une fois de plus pourquoi nous sommes le prestataire informatique privilégié des organisations qui veulent réaliser une transformation majeure de façon rapide et efficace. »

Ce contrat traduit la volonté du ministère du Travail et des Retraites d’élargir le panel de ses prestataires informatiques. Pour remplir ses objectifs de changement et ses impératifs budgétaires, le ministère doit s’entourer des meilleures compétences dans le secteur informatique. Les prestations seront délivrées dès maintenant, sous la conduite d’une équipe du « centre Capgemini de développement accéléré »** de Sale (comté du Cheshire) qui travaillera en étroite collaboration avec le « datacenter » écologique Merlin ouvert par le Groupe à Swindon (comté du Wiltshire). Des équipes de Capgemini seront également basées dans des sites du ministère dans le nord de l’Angleterre.

Les services de mise à disposition de systèmes informatiques et de transformation prévus dans ce contrat pourront, dans certains cas, servir de modèle pour d’autres ministères britanniques.

Enfin, le montant de ce contrat atteindra entre 5 et 10 millions de livres sterling par an en fonction des besoins du ministère en matière de services informatiques.

A propos de Capgemini
Fort d’environ 115 000 collaborateurs et présent dans 40 pays, Capgemini est l’un des leaders mondiaux du conseil, des services informatiques et de l’infogérance. Le Groupe a réalisé en 2010 un chiffre d’affaires de 8,7 milliards d’euros. Avec ses clients, Capgemini conçoit et met en oeuvre les solutions business et technologiques qui correspondent à leurs besoins et leurs apportent les résultats auxquels ils aspirent. Profondément multiculturel, Capgemini revendique un style de travail qui lui est propre, la « Collaborative Business ExperienceTM », et s’appuie sur un mode de production mondialisé, le « Rightshore® ».
Plus d’informations sur : www.capgemini.com

Rightshore® est une marque du groupe Capgemini

* Capgemini UK compte en Grande-Bretagne quelque 8 000 collaborateurs sur 17 sites.
** Pour faire face aux exigences de flexibilité et de réactivité du marché, Capgemini a mis en place un réseau mondial de centres dédiés à la mise en oeuvre accélérée des projets : ADC (Accelerated Development Center). Cet environnement constitue un réel avantage, il réduit les délais de réalisation et évite toute aventure technologique. Il en résulte une meilleure maîtrise des coûts et des risques.

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